Legal

Terms of Service

Last updated: June 2026

1. Acceptance of Terms

By creating an account or using the MindMatch platform at mindmatchonline.com (the "Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Platform.

These Terms constitute a legally binding agreement between you and MindMatch, operated by Edward Frame, Sydney, Australia ("MindMatch", "we", "us", "our").

2. Eligibility

You must be at least 18 years of age to use MindMatch. By creating an account, you confirm that you are 18 or older. We reserve the right to terminate accounts of users found to be under 18.

You must also:

3. Your Account

3.1 Account Creation

You agree to provide accurate, current and complete information when creating your account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

3.2 One Account Per Person

You may only create one account. Creating multiple accounts is not permitted.

3.3 Account Security

You agree to notify us immediately at hello@mindmatchonline.com if you suspect any unauthorised use of your account.

4. Acceptable Use

4.1 You Agree To

4.2 You Agree Not To

We reserve the right to remove any content and terminate any account that violates these rules, at our sole discretion.

5. Profile Content and Photos

5.1 Your Content

You retain ownership of the content you post on MindMatch, including your photos, bio and messages. By posting content, you grant MindMatch a non-exclusive, royalty-free licence to use, display and distribute that content within the Platform for the purpose of operating the service.

5.2 Photo Guidelines

Photos must:

We reserve the right to remove any photos that violate these guidelines.

5.3 No Endorsement

We do not verify the accuracy of user profiles and do not endorse any user or their content.

6. Cognitive Assessment and Matching

MindMatch uses a proprietary cognitive assessment system to generate your cognitive type and match you with compatible users. You acknowledge that:

7. Premium Features

7.1 Free and Premium Tiers

MindMatch offers both free and premium tiers. Premium features are subject to separate pricing and payment terms which will be displayed at the time of purchase.

7.2 Payments

When payment processing is introduced, all payments will be processed securely through our payment provider. By subscribing to Premium, you authorise us to charge your payment method on a recurring basis until you cancel.

7.3 Cancellation and Refunds

Cancellation and refund policies will be detailed at the time Premium subscriptions are launched. We comply with Australian Consumer Law regarding refunds.

8. Go Exclusive Feature

The "Go Exclusive" feature allows two users to commit to an exclusive connection on the Platform. By activating Go Exclusive:

We are not responsible for the outcome of any relationship formed through the Platform.

9. Privacy

Your use of MindMatch is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please read it carefully.

10. Intellectual Property

All content on MindMatch that is not user-generated — including the platform design, cognitive engine, matching algorithm, game content, branding and copy — is owned by MindMatch and protected by Australian and international intellectual property laws. You may not copy, reproduce, distribute or create derivative works from our content without our express written permission.

11. Disclaimers

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, MINDMATCH DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

12. Limitation of Liability

To the fullest extent permitted by Australian law, MindMatch will not be liable for:

Our total liability to you for any claim arising from your use of the Platform will not exceed the amount you paid us in the 12 months preceding the claim, or AUD $100, whichever is greater.

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

13. Safety

Your safety is important to us. However, we cannot guarantee the conduct of users on or off the Platform. You are responsible for your own safety when interacting with other users. We recommend:

If you experience harassment or feel unsafe, please report the user through the Platform or contact us at hello@mindmatchonline.com.

14. Reporting and Blocking

You can report any user you believe is violating these Terms through the Platform. We review all reports and reserve the right to remove content or terminate accounts at our discretion. We are not obligated to take any particular action in response to a report.

15. Termination

15.1 By You

You may delete your account at any time through the Settings page. Deletion is permanent and your data will be removed in accordance with our Privacy Policy.

15.2 By Us

We may suspend or terminate your account at any time, with or without notice, if we believe you have violated these Terms or if we discontinue the Platform. We are not liable for any loss resulting from termination.

16. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes arising from these Terms or your use of the Platform will be subject to the exclusive jurisdiction of the courts of New South Wales.

17. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or through the Platform. Your continued use of the Platform after changes are posted constitutes your acceptance of the updated Terms.

18. Contact Us

If you have any questions about these Terms, please contact us at:

These Terms of Service were drafted for MindMatch and should be reviewed by a qualified legal professional before being relied upon for compliance purposes.