Welcome to MindMatch ("we", "us", "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our platform at mindmatchonline.com (the "Platform").
Please read this policy carefully. If you disagree with its terms, please discontinue use of the Platform.
MindMatch is operated by Edward Frame, based in Sydney, Australia. We can be contacted at hello@mindmatchonline.com.
Some of the information we collect — including gender, religious beliefs, and ethnicity — may be considered "sensitive information" under the Australian Privacy Act 1988. We collect this information only with your consent, given when you complete your profile, and use it solely to generate matches and personalise your experience on the Platform. You may decline to provide non-mandatory sensitive information; however, certain fields (such as gender) are required to use core features of the Platform.
We use your information to:
We do not sell your personal information to third parties. We share your information only in the following circumstances:
We use the following third-party services to operate the Platform:
These providers are bound by their own privacy policies and are not permitted to use your data for their own purposes.
We may disclose your information if required by law, court order, or to protect the rights and safety of our users or the public.
We may use aggregated and anonymised data derived from feedback survey responses and waitlist signups (such as total counts, response trends, and general sentiment) for internal business purposes, including to demonstrate market interest to current or prospective investors and business partners. This aggregated data does not identify you individually.
MindMatch allows users to report or remove other users they interact with on the Platform.
If you report another user, we will review the account in question, which may include their profile, messages, and other in-app activity relevant to the report. Where we confirm a violation of our Terms of Service, we may take action including issuing a warning, restricting the account's visibility, suspending it, or removing it from the Platform permanently.
When you submit a report, the reported user is automatically removed from your potential matches and connections. This removal cannot be reversed by you, as it is tied to the report you have submitted.
Separately, you may choose to remove a specific profile from your own potential matches at any time, without submitting a report. This is a private action — the removed user is not notified, and the choice does not trigger a review of their account. You can view and reverse profiles you've removed at any time through your account Settings.
We retain records of reports, and of profiles you have chosen to remove, for as long as necessary for safety, moderation, and platform integrity purposes — including where no violation is ultimately found.
While we take reasonable steps to protect your information, no method of transmission or storage is 100% secure. We encourage you to use a strong password and keep your login credentials confidential.
Under the Australian Privacy Act 1988, you have the right to:
To exercise any of these rights, contact us at hello@mindmatchonline.com. We will respond within 30 days.
You can delete your account through the Settings page of the Platform. Upon deletion:
If you have submitted feedback or joined our waitlist without creating an account, you may request deletion of that information by contacting us at hello@mindmatchonline.com.
We use browser local storage (not cookies) to:
You can clear this data at any time through your browser settings. Clearing it will sign you out of the Platform.
MindMatch is intended for users aged 18 and over. We do not knowingly collect personal information from anyone under 18. If we become aware that a user is under 18, we will terminate their account and delete their data promptly.
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by displaying a notice on the Platform. Your continued use of the Platform after changes are posted constitutes your acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy, please contact us at: