1. Introduction
Welcome to MindMatch ("we", "us", "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our platform at mindmatchonline.com (the "Platform").
Please read this policy carefully. If you disagree with its terms, please discontinue use of the Platform.
2. Who We Are
MindMatch is operated by Edward Frame, based in Sydney, Australia. We can be contacted at hello@mindmatchonline.com.
3. Information We Collect
3.1 Information You Provide Directly
- Account information: Name, email address, date of birth, gender
- Profile information: Photos, biography, location (suburb/city/country), relationship preferences, lifestyle details (e.g. exercise habits, dietary preferences)
- Extended profile information (Premium): Height, drinking and smoking habits, religious beliefs, political affiliation, ethnicity, views on children and pets
- Game responses: Answers, reaction times, choices and scores from our cognitive assessment games
- Chat messages: Messages, emoji reactions and content shared within the platform's chat feature
- Match preferences: Your stated preferences for potential matches
3.2 Information We Collect Automatically
- Usage data: Pages visited, features used, time spent on the platform
- Device information: Browser type, operating system
- Authentication tokens: Stored locally on your device to keep you signed in
3.3 Information We Derive
- Cognitive type: Derived from your game responses (The Instinctive, The Thoughtful Reactor, The Deep Thinker, The Strategist)
- Compatibility scores: Calculated between you and other users based on cognitive dimensions
4. How We Use Your Information
We use your information to:
- Create and manage your account
- Generate your cognitive profile and match you with compatible users
- Display your profile to potential matches
- Send you notifications about matches, connection requests and messages
- Improve and personalise your experience on the Platform
- Respond to your enquiries and support requests
- Ensure the safety and security of the Platform
- Comply with legal obligations
5. How We Share Your Information
We do not sell your personal information to third parties. We share your information only in the following circumstances:
5.1 With Other Users
- Your public profile (name, age, location, cognitive type, game highlights, photos) is visible to other users in the matching pool
- Your private profile (extended details, prompts) is shared only with users you connect with
- Your chat messages are visible only to the person or group you are chatting with
5.2 With Service Providers
We use the following third-party services to operate the Platform:
- Amazon Web Services (AWS): Cloud infrastructure, database storage (DynamoDB), file storage (S3), email delivery (SES), user authentication (Cognito) — all data stored in AWS Sydney (ap-southeast-2)
- Google Places API: Location autocomplete when you enter your suburb or city
These providers are bound by their own privacy policies and are not permitted to use your data for their own purposes.
5.3 Legal Requirements
We may disclose your information if required by law, court order, or to protect the rights and safety of our users or the public.
6. Data Storage and Security
- All data is stored on AWS servers located in Sydney, Australia (ap-southeast-2 region)
- Photos are stored in Amazon S3 with controlled access
- We use industry-standard encryption for data in transit (HTTPS) and at rest
- Authentication is managed through Amazon Cognito with secure token handling
- We retain your data for as long as your account is active, or as required by law
While we take reasonable steps to protect your information, no method of transmission or storage is 100% secure. We encourage you to use a strong password and keep your login credentials confidential.
7. Your Rights
Under the Australian Privacy Act 1988, you have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your account and associated data
- Opt out of certain types of notifications
- Complain to the Office of the Australian Information Commissioner (OAIC) if you believe we have breached your privacy
To exercise any of these rights, contact us at hello@mindmatchonline.com. We will respond within 30 days.
Account Deletion
You can delete your account through the Settings page of the Platform. Upon deletion:
- Your profile will be immediately removed from the matching pool
- Your personal data will be deleted within 30 days
- Chat messages you have sent may remain visible to the recipients
8. Cookies and Local Storage
We use browser local storage (not cookies) to:
- Keep you signed in between sessions
- Store your preferences and cached profile data
You can clear this data at any time through your browser settings. Clearing it will sign you out of the Platform.
9. Children's Privacy
MindMatch is intended for users aged 18 and over. We do not knowingly collect personal information from anyone under 18. If we become aware that a user is under 18, we will terminate their account and delete their data promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by displaying a notice on the Platform. Your continued use of the Platform after changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
This Privacy Policy was drafted for MindMatch and should be reviewed by a qualified legal professional before being relied upon for compliance purposes.